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Barnes and Noble

In Memory of Shoppers’ World

“No, do it like this. Damnit, Susan! You’re a woman! You’re supposed to know how to use these things!” Indulge me in something personal here. I grew up near the Golden Triangle, slightly west of Boston, along the Route 9 corridor in the meaty part of Framingham and Natick. It’s one of the largest shopping In Memory of Shoppers’ World

How to Sell Print Books

A bookstore chain in Great Britain figured out how to please customers, and the big step was letting the individual operators use their space as they saw fit. Waterstones stores stopped selling shelf space to big publishers (emphasis mine): Next came the staff. [managing director James] Daunt shrunk Waterstones’ central office and fired half of How to Sell Print Books